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travel advice

Our internal pet travel consultants, pet keepers, and resident veterinary teams are passionate about taking care of your pet and ensuring your peace of mind. Whether you are spending a deserved vacation, organizing a relocation, or welcoming new family members, we will be with you throughout the journey and regularly provide the latest news on pet travel.

Q: How to keep my pet calm while traveling?

To help your pet stay calm during the journey, we focus on "familiarity + gentle companionship + professional care" — here’s how we support you: 1.Pre-trip adaptation: Our travel consultants first learn about your pet’s personality and daily habits (such as favorite toys or treats), and prepare familiar items for its travel crate in advance to reduce discomfort from an unfamiliar environment. 2.In-transit comfort: Dedicated caregivers provide gentle companionship throughout the trip, using soft strokes and quiet reassurance to help your pet relax. When needed, they’ll also adopt the soothing methods you usually use. 3.Health assurance: On-site veterinarians conduct a pre-trip health assessment and check your pet’s condition regularly during the journey, preventing anxiety caused by physical discomfort — these details ensure your pet stays calm and secure throughout the trip.
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Q: How to find a good pet transportation company?

Choose a reliable pet transport company by focusing on 4 core criteria: 1. Qualifications & certifications Prioritize companies with valid licenses and industry certifications (e.g., IPATA membership), compliant with pet travel and welfare rules. 2. Comprehensive one-stop service Opt for providers covering document handling, customized travel plans, in-transit care, and post-arrival support. 3. Proven experience & good reputation Look for specialized experience, positive customer reviews, and a track record of safe, on-time journeys. 4. Transparent communication Choose a team that provides timely updates on your pet’s status and responds promptly to your questions.
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Q: What should be considered when choosing pet transportation?

When selecting pet transportation, focus on 5 key factors to ensure your pet’s safety and comfort: 1. Company qualifications Verify valid licenses and industry certifications (e.g., IPATA membership) to ensure compliance with travel and welfare regulations. 2. Service suitability Choose a customized plan (cargo/hand-carry) that fits your pet’s size, breed, and health condition. 3. Safety guarantees Confirm temperature-controlled transport, secure crates, and in-transit check-ins to avoid risks. 4. Document & quarantine support Ensure the company handles visas, quarantine certificates, and meets destination country requirements. 5. Communication & emergency plans Opt for timely journey updates and clear solutions for delays or health issues.
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Pet travel advice

travel advice

Q: How to keep my pet calm while traveling?

Q: How to find a good pet transportation company?

Q: What should be considered when choosing pet transportation?