To help your pet stay calm during the journey, we focus on "familiarity + gentle companionship + professional care" — here’s how we support you:

1.Pre-trip adaptation: Our travel consultants first learn about your pet’s personality and daily habits (such as favorite toys or treats), and prepare familiar items for its travel crate in advance to reduce discomfort from an unfamiliar environment.

2.In-transit comfort: Dedicated caregivers provide gentle companionship throughout the trip, using soft strokes and quiet reassurance to help your pet relax. When needed, they’ll also adopt the soothing methods you usually use.

3.Health assurance: On-site veterinarians conduct a pre-trip health assessment and check your pet’s condition regularly during the journey, preventing anxiety caused by physical discomfort — these details ensure your pet stays calm and secure throughout the trip.