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Q: How to find a good pet transportation company?

Choose a reliable pet transport company by focusing on 4 core criteria:

1. Qualifications & certifications

Prioritize companies with valid licenses and industry certifications (e.g., IPATA membership), compliant with pet travel and welfare rules.

2. Comprehensive one-stop service

Opt for providers covering document handling, customized travel plans, in-transit care, and post-arrival support.

3. Proven experience & good reputation

Look for specialized experience, positive customer reviews, and a track record of safe, on-time journeys.

4. Transparent communication

Choose a team that provides timely updates on your pet’s status and responds promptly to your questions.